Wisma66 is fully committed to protecting the privacy and personal data of every Malaysian player. This Privacy Policy transparently explains how we collect, use, store, and protect your information in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA).
Here is how Wisma66 keeps your personal data protected at all times.
All data transmitted between your device and wisma66's servers is protected by bank-grade 256-bit SSL encryption. No third party can intercept or read your data in transit.
Wisma66 has never and will never sell, rent or trade players' personal data to any third party for marketing or commercial purposes without the player's explicit consent.
The Wisma66 Privacy Policy is designed and implemented in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) — the primary legislation governing personal data processing in the country.
You have the full right to access, correct, or request the deletion of your personal data held by wisma66. Such requests are processed within seven business days.
Player personal data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous security monitoring 24 hours a day, seven days a week.
Players may opt out of receiving marketing communications from Wisma66 at any time via their account settings or by contacting our support team directly.
Welcome to the wisma66 Privacy Policy. This document sets out in detail how wisma66 ("Platform", "we") collects, uses, stores, discloses, and protects your personal data ("Player", "you") when you use our platform. By registering an account or using wisma66's services, you agree to the data processing practices described in this Privacy Policy. Please read this document carefully and contact us if you have any questions.
Wisma66 collects several categories of personal data to enable us to provide a secure, effective, and personalised service for Malaysian players. Below is a complete list of the types of data we collect:
| Data Category | Sample Information | Collection Method |
|---|---|---|
| Identification Data | Full name, phone number, email address, date of birth | Account registration form |
| Verification Data | MyKad copy, bank statements, KYC documents | Identity verification process |
| Financial Data | Bank account numbers, e-wallet phone numbers (Touch 'n Go, GrabPay, Boost, ShopeePay), deposit and withdrawal records in MYR | Financial transactions on the platform |
| Game Data | Betting history, games played, wins and losses | Activity on the platform |
| Technical Data | IP address, device type, web browser, operating system, cookie data | Automatically upon use of the platform |
| Communication Data | Records of conversations with customer support, emails, and feedback | Interactions with our team |
Wisma66 only collects data that is strictly necessary for platform operations. We do not collect excessive or irrelevant data beyond the scope of the services we provide. This reflects the "minimum collection" principle we uphold in compliance with PDPA 2010.
The personal data we collect is used solely for legitimate purposes relating to the operation of the wisma66 platform and the services we offer to Malaysian players. These purposes are as follows:
Creating and maintaining player accounts, verifying identity, processing logins and managing account settings.
Securely processes deposits and withdrawals in MYR via Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow and FPX.
Identifying and preventing fraud, money laundering, and platform abuse by irresponsible parties.
Providing effective and personalised customer support in Bahasa Melayu to every wisma66 player.
Analysing usage patterns to improve platform features, add new games, and enhance the overall user experience.
Sending players relevant promotional information, bonuses, and special offers — subject to player consent and their preferences regarding such communications.
Wisma66 will not process your personal data for any purpose beyond those stated above without first notifying you and, where required, obtaining your consent.
Wisma66 understands that disclosing personal data to external parties is a highly sensitive matter for players. We approach this with considerable caution.
Our Core Commitments: wisma66 does not sell, rent, or disclose players' personal data to third parties for their own marketing purposes. This is our absolute and unwavering policy.
However, there are limited circumstances in which we may need to share data with certain parties:
In all cases of data disclosure to legitimate third parties, wisma66 ensures that only the minimum necessary data is shared, and that recipients are bound by equivalent confidentiality and data security obligations.
Wisma66 consistently invests in the latest security infrastructure to ensure that the personal data of Malaysian players is always protected against unauthorised access, modification, disclosure, or destruction. The following are the key security measures we have implemented:
All data in transit is protected using Transport Layer Security (TLS) 1.3 encryption with 256-bit SSL certificates. Data stored in our databases is also encrypted using the AES-256 standard.
Access to players' personal data within Wisma66's systems is strictly limited to staff who require it to carry out their responsibilities. All access is logged and continuously monitored.
Our systems are continuously monitored for intrusion attempts, suspicious activity, and security threats. Our cybersecurity team responds promptly to any incidents.
Data is automatically and regularly backed up to a secure, separate location. This ensures service continuity and data protection in the event of a system failure or disaster.
While wisma66 takes all reasonable steps to protect your data, no security system is perfect. Players also play an important role in account security by using strong passwords and not sharing their login credentials with anyone.
Under Malaysia's Personal Data Protection Act 2010 (PDPA) and Wisma66's internal policies, every player has the following rights regarding their personal data:
You have the right to request a copy of the personal data we hold about you. Requests are processed within 14 business days.
If your data is inaccurate or out of date, you have the right to request a correction within seven business days.
You may request the deletion of your personal data, subject to any applicable legal data retention obligations.
You have the right to object to the processing of your data for direct marketing purposes at any time, without providing a reason.
You may request your data in a machine-readable format for the purpose of transferring it to another platform.
You may request that we restrict the processing of your data in certain circumstances, such as during a dispute regarding the accuracy of the data.
To exercise any of the rights above, please contact the wisma66 support team by email at support@wisma66.net with the subject line "Personal Data Rights Request". Please include your account number and a clear description of your request. We will process your request within the stipulated timeframe.
Wisma66 uses cookies and similar tracking technologies to enhance the user experience on our platform. Below is an overview of the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the platform to function — login sessions, security, language preferences | Session or up to 30 days |
| Performance Cookies | Collecting anonymous usage data to help us understand how players use the platform | Up to 12 months |
| Functional Cookies | Storing your preferences such as language settings, favourite games and display configurations | Up to 12 months |
| Security Cookies | Helps detect suspicious activity and protects your account from unauthorised access | Session |
You can control and manage cookies through your web browser settings. Please note, however, that disabling essential cookies may affect the functionality of the wisma66 platform. Performance and functional cookies can be disabled without any significant impact on the platform's core functions.
Wisma66 retains players' personal data only for as long as necessary to fulfil the purpose for which it was collected and to comply with applicable legal obligations. Our data retention principles are as follows:
Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised so that it can no longer be associated with you.
Wisma66 services are exclusively for individuals aged 18 and above. We take child protection very seriously.
Wisma66 does not knowingly collect or process personal data from individuals under the age of 18. Should we discover that personal data belonging to someone under 18 has been inadvertently collected, we will take immediate steps to delete that data and close the account in question.
If you believe a minor has registered for or used the wisma66 platform, please contact us immediately at support@wisma66.net so that we can take the appropriate action promptly.
Wisma66 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or the services we offer. When we make significant amendments, we will:
Your continued use of the wisma66 platform after any amendments to the Privacy Policy take effect constitutes your acceptance of the revised policy. It is your responsibility to review this Privacy Policy periodically to stay informed of how we handle your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or how Wisma66 handles your personal data, please contact us:
When contacting us regarding a privacy matter, please clearly state your full name, wisma66 account number, and the details of your request or complaint. This will help us process your request more quickly and accurately.
You may also refer to wisma66 Terms & Conditions and page FAQ us for further information regarding your rights and responsibilities as a wisma66 player.
In today's digital age, personal data is among the most valuable assets you own. When you register on any online platform — including online casino and Sports Betting platforms like wisma66 — you are entrusting your personal information to that platform. It's a trust that wisma66 does not take lightly.
Many Malaysian players may not think too deeply about data privacy when they sign up on an online platform. The focus tends to be on the games, bonuses and overall experience — and that's completely understandable. But it's worth knowing that the way a platform handles your personal data is a genuine reflection of how much it truly respects and values you as a player. A trustworthy, responsible platform will always be transparent about how it uses your data.
One of the things that sets wisma66 apart from other platforms is our commitment to full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). The PDPA is Malaysian legislation governing how organisations collect, process and store personal data. It grants individuals important rights — including the right to know what data is held about them, the right to correct inaccurate data, and the right to object to the processing of their data in certain circumstances. wisma66 does not comply with the PDPA merely because it is a legal requirement — we do so because we genuinely believe it is the right thing to do for our Malaysian players.
On the topic of payments, players may wonder whether their financial information is safe when making deposits or withdrawals at wisma66. This is a completely valid concern. When you deposit using Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX via Maybank2u or CIMB Clicks, your financial data is protected by multiple layers of security. wisma66 does not store your full bank account number or e-wallet PIN — transactions are processed directly through the secure interface of the respective payment provider. wisma66 only receives confirmation that a payment was successful, not your full sensitive financial details.
A question players often ask concerns the use of their data for marketing purposes. wisma66 will send players information about promotions, new bonuses and special offers — but only to those who have opted in to receive them. If you no longer wish to receive marketing communications from wisma66, you can unsubscribe at any time either via the unsubscribe link in any email we send, or by contacting our support team. This choice is entirely yours to make.
As for cookies — these are a standard technology used by virtually every website in the world. Cookies on Wisma66 are used primarily to keep the platform functioning properly, to save your preferences so you do not have to reconfigure them each time, and to help us understand how players use the platform so we can continue improving it. We do not use cookies to track your activity on other websites or to build a detailed marketing profile about you without your knowledge.
For players who are concerned about how long wisma66 retains their data, it's important to understand that certain legal obligations require us to keep financial records for specified periods. This isn't something wisma66 can simply opt out of — it's a requirement imposed by Malaysian law to ensure financial transparency and help prevent financial crime. Outside of these legal obligations, however, wisma66 does not retain player data any longer than necessary.
Finally, we want to reaffirm that your privacy is a priority at wisma66. If at any point you have concerns about how your personal data is being handled, please do not hesitate to reach out to us. Our support team operates 24 hours a day in Bahasa Melayu and is ready to address any questions you may have about privacy and data security. Your trust is the foundation of our long-term relationship as a player and a platform.